Usage context
We check who uses the service, in what places and on what devices, and where the work gets stuck.
Technology only works
when we know the industry.
Even with the same technology, the right approach changes with the users, the data, and the operating environment. We start from real-world conditions and design the connections they require.
Before features, we read the operating environment.
What can actually be built becomes clear only when we understand an industry’s regulations and ways of working, the limits of existing systems, and how real users behave. We translate that context into technical requirements.
We describe our projects only at the industry level. To protect our clients, we don’t disclose organization names or figures.
Public & citizen services
We turn policies and administrative procedures into digital experiences citizens can easily understand.
Challenge
Where many departments and existing systems are intertwined, a service has to deliver user accessibility, public data integration, and stable operations all at once.
Scope
- Public-facing web & mobile services
- Work & reservation management systems
- Cloud migration & data integration
- Accessible, standards-based web UI
Projects
- Integrated settlement and payment system for a public corporation
Building the integrated settlement and payment system, and assessing web vulnerabilities and hardening security on the segment that links payment terminals to the VAN
- Online outreach website for a central government ministry
Developing an outreach website on a private-sector cloud
- Main website for a district government
Developing a public institution’s main website
Scenario
We bring the flows for citizen requests, education, and information into one screen structure, then connect the operating features for staff and the existing administrative data step by step.
Enterprise systems
We connect scattered data and repetitive work to speed up decisions and operations.
Challenge
When each department keeps its own tools and data, the same information gets entered again and again, and incidents and processing status are hard to see at a glance.
Scope
- ERP & core system integration
- Message exchange & secure communication
- Integrated monitoring & log management
- Approval & reporting automation
Projects
- Message exchange system for card and insurance companies
Developing and managing the message data interface, monitoring transmissions and managing logs, and implementing secure communication and data encryption
- Service screen redesign for a middleware company
Handling the design and redesign of the service screens
Scenario
While existing systems stay in place, we start by building the interfaces you need as separate components, and provide operating screens that track processing status and errors.
Retail & venue analytics
We turn video and operating data from stores and venues into a basis for better decisions.
Challenge
On-site data is plentiful but collected to different standards, and video must be used only to a limited extent, with both personal information and the operating purpose in mind.
Scope
- Visitor flow & venue use analysis
- Video AI event detection
- POS & operating data integration
- Site dashboards & reports
Projects
- Online marketplace development and maintenance for a major fashion company
Service planning, design, guides, business processing server development, and maintenance, plus checks for web standards, web accessibility, and cross-browser compatibility
- Video analytics of store visitors and foot traffic
Using AI video processing to track and count passersby in real time, automatically recognize visitors and estimate their gender and age group, and turn visits into data by zone
- Integrated online and offline store analytics report
Developing an AI store analytics report service that summarizes current sales, projected sales, and visit and purchase flows
Scenario
We first define what to measure and the retention policy, then structure only the events you need so they can be reviewed alongside store operating data.
Field & facility systems
We connect sensor and equipment data to read the status of remote sites and build response flows.
Challenge
Communication methods and data intervals differ from one facility to the next, and monitoring and alerts must keep working even where the network is unstable.
Scope
- IoT facility data collection
- Status monitoring & anomaly alerts
- Output & risk prediction model integration
- Field & monitoring operating screens
Projects
- Remote monitoring platform for industrial facilities
Developing a mobile app and web monitoring screens that integrate facility data to show operating status, forecasts, and facility condition
- Fire prevention and hazard prediction AI for industrial facilities
Developing an AI facility management system for fire prevention and hazard prediction, and an equipment control (PLC) system
- Facility output forecasting AI
Developing an AI algorithm for output forecasting
Scenario
After surveying the equipment and communication environment, we design how data is collected, cleansed, and stored, and connect decision criteria and response history to the operating screens.
Three things we check first,
whatever the industry
In an initial consultation, your current problems and operating conditions matter more than a finished set of requirements. We work with you to narrow down the scope, focusing on the three points below.
What to connect
We identify how existing systems, equipment, and data relate, and how far each can be changed.
Operating conditions
Before the build, we work out permissions, security, incident response, and maintenance ownership with you.
Let’s find the right scope for your industry.
Tell us about your current workflow and the systems that need connecting, and we’ll start by setting priorities.