Web and mobile digital platform development

We connect service planning, UX, web and mobile development, and the operating foundation to build digital platforms that can keep growing.

Platform concept image of three glass panels of different sizes on a silver base, linked by beams of light
Service channels running on one foundation

A good platform connects many kinds of users in one flow.

We design the service structure and user experience together so that users, operators, and partners can each reach their goals easily. Before building screens, we define the information architecture and operating policies, and we lay a technical foundation that lets you add features later.

Concept diagramMultiple channels sharing one service foundation
Concept diagram of the digital platform structureWeb screens on PCs and responsive layouts, and mobile apps used on-site and on the go, connect to a shared service foundation for users, content, and data. Admin features for managing content, users, and statistics, and external integrations such as payment, alerts, and identity verification, run on the same foundation. Screens and features keep improving during operations.01AWebPC · Responsive screens01BMobile appOn-site · On the go02Shared service foundationUsers · Content · Data03AAdmin featuresContent · Users · Stats03BIntegrationsPayment · Alerts · IdentityScreens and features keep improving in operationConcept diagram of the digital platform structureWeb screens on PCs and responsive layouts, and mobile apps used on-site and on the go, connect to a shared service foundation for users, content, and data. Admin features for managing content, users, and statistics, and external integrations such as payment, alerts, and identity verification, run on the same foundation. Screens and features keep improving during operations.01AWebPC · Responsive01BMobile appOn the goService foundationUsers · Content · Data0203AAdmin featuresContent · Users03BIntegrationsPayment · AlertsOngoing improvement

As a service grows, users get lost more easily.

If this sounds familiar

  • An experience that has grown complex

    As features and content keep being added, users find it hard to know where to begin the task they came for.

  • Different operations for each channel

    Web, mobile, and admin screens each use different data and operating standards, so management costs and errors grow.

  • A technical structure that holds back growth

    You need to fix a structure where even small changes have large effects, or where new features are hard to try out quickly.

We design user screens and operating tools together.

Service & UX planning

Based on user goals and operating needs, we design user journeys, information architecture, and core policies.

Web & mobile interfaces

With web standards and web accessibility in mind, we build screens and interactions that work consistently across devices.

Platform & admin development

Alongside the service, we build the work tools for running its features, data, and content.

External service connections

We connect the external functions you need, such as authentication, payments, notifications, and public data, to fit the service flow.

Example screen: Admin console Sample data

Pending approvals & scheduled items

  • Notice postContent · Scheduled postScheduled
  • Program registrationApplications · Document checkCheck needed
  • Member profile changeMembers · Identity checkDone

We stay with you from service definition to improvements after launch.

  1. Service definition

    We outline who will use the service and why, along with the needs of the organization that runs it.

  2. Experience design

    We design the key user journeys and screen flows, and confirm the priorities.

  3. Platform build

    We build user-facing screens, the business processing server, admin features, and external integrations as one service.

  4. Launch & improvement

    We run pre-launch checks and the handover, and keep a running list of improvements found in use.

Project deliverables

  • Service strategy and core policies
  • User journeys and information architecture
  • UI/UX design and design system
  • Responsive web and mobile services
  • Admin operations features
  • Deployment and handover documents

The exact scope and deliverables are confirmed in early discussions.

View the full project process

Related projects

Remote monitoring platform for industrial facilities

Remotely checking the operating status and condition of facilities across multiple sites, and forecasting and managing their output

KPS’s role
Developing a mobile app and web monitoring screens that integrate facility data to show operating status, forecasts, and facility condition
  • Big data integration
  • Mobile app
  • Web monitoring console

Inspection and management platform for hidden-camera detection zones

Managing detection activity zones and inspection records together, as part of a social-enterprise program to prevent illegal filming

KPS’s role
Developing an integrated platform that connects an on-site inspection log app with a map of detection activity and high-risk areas
  • Mobile app
  • Map-based management

Online marketplace development and maintenance for a major fashion company

Building and reliably operating an online marketplace for a fashion company with stores in Korea and abroad

KPS’s role
Service planning, design, guides, business processing server development, and maintenance, plus checks for web standards, web accessibility, and cross-browser compatibility
  • Responsive web
  • Web standards
  • Web accessibility
  • Cross-browser testing

To protect our clients, we don’t disclose organization names or figures.

View all projects

Start by telling us about the pain points for users and operators.

Tell us about your current environment and the work you want to improve, and we’ll help define where to start.